Refund Policy

For questions about your order, including refunds, delivery issues, damaged products, or incorrect items, please contact Curios Customer Support at support@curios.com.

Please include your order number and a description of the issue, along with photographs if your physical order arrived damaged.

We want you to be happy with your purchase. If something goes wrong with your order, we’re here to help.

Digital Products

Due to the nature of digital products, including ebooks and audiobooks, all sales are generally final once the product has been delivered.

However, refunds may be considered under certain circumstances, including:

• Accidental purchase of duplicate copies
• Technical issues preventing access to your purchase
• Significant file corruption or formatting problems
• Receipt of an incorrect product or format

If you experience an issue with your digital purchase, please contact customer support so we can help resolve it.

Physical Products

Physical products, including paperback books, hardcovers, special editions, and merchandise, may not be eligible for returns or exchanges due to a change of mind unless otherwise stated or required by applicable law.

If your order arrives damaged, defective, or incorrect, please contact customer support as soon as possible, preferably within seven days of delivery.

Please include:

• Your order number
• A description of the problem
• Photographs of the damaged or incorrect item, if applicable

We will review the issue and arrange an appropriate resolution, which may include a replacement or refund.

Please do not return any items without first contacting customer support for instructions.

European Union Customers

Customers in the European Union generally have a 14-day right of withdrawal for eligible online purchases, subject to applicable exceptions.

For physical products, this period generally begins when the order is delivered.

For digital products, the right of withdrawal may be lost once downloading or access begins, provided the required consent, acknowledgment, and confirmation requirements have been met.

Certain customized or personalized products may also be exempt from the right of withdrawal.

Nothing in this policy limits any consumer rights or remedies provided by applicable law.

Refund Requests and Processing

Purchases made through our Curios storefront are processed by Curios. Refund requests are reviewed and processed in accordance with Curios’s terms and applicable consumer protection laws.

For assistance with an order, please use the customer support option provided in your Curios order confirmation.

Approved refunds will be returned to the original payment method. Processing times may vary depending on your payment provider.